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Alex Alford

Alex Alford

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WALTON COUNTY GOVERNMENT AND CONSTITUTIONAL OFFICES TO SWITCH PHONE SERVICE PROVIDERS AND UPGRADE SERVICE ON TUESDAY – INTERMITTENT INTERRUPTIONS MAY OCCUR

 DeFuniak Springs – On Tuesday, November 15th, Walton County Government and Constitutional Offices will be upgrading their phone service and moving to a new phone service provider.  These changes will affect all County governmental offices with the exception of the following:

  • Walton County Sheriff’s Office
  • Walton County Extension Office
  • Walton County School Board
  • Walton County Health Department
  • Walton County Fairgrounds
  • Walton County Council on Ageing
  • State Attorney’s Office
  • Department of Juvenile Justice
  • South Walton Fire District
  • South Walton Mosquito Control
  • City of DeFuniak
  • City of Freeport
  • City of Paxton

The Walton County Public Defender’s Office and Guardian Ad Litem will be affected on Wednesday, November 16th.

This change is being made as the county moves its phone services from CenturyLink to Information Transport Solutions, Inc (ITS).  ITS recently took over the internet services for the County as the broadband services were upgraded and a fiber optic network was run throughout the County to governmental offices.

What this means to the public:

Short Term Impacts

  • Intermittent outages or service may be limited beginning at 8:00am on Tuesday, November 15th, and will last until 5:00pm that evening for all offices listed below with the exception of the Public Defender’s office and Guardian Ad Litem which will be affected from the same times on Wednesday, November 16th.
  • During this time period, the public is asked to try their call again later in the day as service is upgraded and restored to individual offices.

 Immediate and Permanent Changes

  • As the upgrades occur, previous direct dial County Extensions will no longer be valid for the offices and departments listed below.  Members of the public must dial the main numbers to reach offices, departments or individual employees. 

Affected Departments, Constitutional Offices and Numbers

Administration - 892-8155

Animal Control - 892-8682

Bailiffs - 892-8708

Building Division - 892-8160

                South - 267-2084

Clerk of Court - 892-8115 

                South - 267-3066

Code Enforcement - 622-0000

Commissioners

                District 1 – 835-4860

                District 2 – 834-4020

                District 3 – 892-8474

                District 4 – 835-4834

                District 5 – 231-2978

Corrections (Jail) - 892-8196

County Attorney - 892-8110

Economic Dev. Alliance – 892-4859

Emergency Management – 892-8530

Finance - 892-8470

Fire Rescue Administration - 892-6162

GIS - 892-2452

Guardian Ad Litem – 892-8676

HUD - 892-8185

Human Resources - 892-8586

Libraries

                Coastal Branch - 267-2809

                DeFuniak Springs - 892-3624

                Freeport - 835-2040

                Gladys Milton - 834-5383

Mosquito Control North - 892-8183

Parks and Recreation - 892-8700

Planning Division - 892-8157

                South Division - 267-1955

Probation - 892-8135

Property Appraiser - 892-8123 

                South - 267-4500

Public Defender – 892-8090

Public Information: 892-8155

Public Works - 892-8108

Solid Waste/Landfill - 892-8180

Supervisor of Elections - 892-8112 

                South - 622-0744

Tax Collector - 892-8121 

                South - 267-3001

Tourist Development Council - 267-1216

Veteran Services - 892-8140


If members of the public should have any questions, they are asked to contact the Walton County Public Information Office at 850-892-8155 or via email to svelouis@co.walton.fl.us.

About Information Transport Solutions

Founded in 1998, ITS employs nearly 100 highly trained technicians, customer support, and IT professionals.  Information Transport Solutions, Inc. was listed on the Inc. 5000 list of fastest growing private companies for four consecutive years.

Based in Wetumpka, Ala., Information Transport Solutions, Inc. (ITS) is a full-service provider of technology solutions integrating voice, video, and data to make organizations more profitable and productive.  ITS helps educational institutions build the right infrastructure and implement technologies to build a safe environment, enhance administrative efficiency, and create 21st century learning environments.  Other key markets for ITS include government, financial, banking, and healthcare.